Frequently Asked Questions

Subscription & Pricing

Can I try Pro features before paying?

Yes! Set Pro includes a free trial period. You can test all Pro features before your subscription begins.

What happens if I cancel my Pro subscription?

You’ll revert to the free tier limitations, but your data remains safe. You can re-subscribe anytime to restore Pro features.

Does the lifetime plan include future features?

Yes! The lifetime plan includes all current and future Pro features with no additional cost.

Can I use my subscription on multiple devices?

Yes! Your Pro subscription works across all your Apple devices signed into the same Apple ID.

Are there any discounts available?

Yes! We offer 50% off all plans for:

  • Students & Educators: Valid .edu email address or student ID required
  • Healthcare Workers: NHS staff and healthcare workers with valid work ID or email verification

To apply for a discount, please contact us with proof of eligibility. We’ll verify your status and provide you with a discount code.

Features & Functionality

How does the automatic time calculation work?

Set adds up the time estimates for all your starred tasks to show you exactly when you’ll finish your day. When you reorder tasks or mark them complete, Set instantly recalculates your timeline.

What’s the difference between Inbox, Today, and Projects?

  • Inbox: Quick capture for tasks you haven’t organized yet
  • Today: Your daily timeline with starred tasks and automatic scheduling
  • Projects: Long-term goals broken down into stages and tasks

Do I need an internet connection to use Set?

No! Set works completely offline. All your data is stored locally on your device. If you enable iCloud Sync, your tasks will sync across devices when you’re online.

Data & Privacy

Where is my data stored?

All your task data is stored locally on your device and in your personal iCloud account (if you enable iCloud Sync). We never have access to your tasks or personal information.

Can I export my data?

Currently, your data syncs via iCloud to all your devices. We’re exploring additional export options for future updates.

Is my data encrypted?

Yes! Your data is encrypted both on your device and in iCloud using Apple’s security standards.

Technical Support

What devices are supported?

Set works on:

  • iPhone and iPad (iOS 18.0 or later)
  • Mac computers (macOS 15.0 or later)

Why do some features require Pro?

The free version of Set includes all the core functionality you need for daily planning. Pro features help support ongoing development and unlock advanced customization options.

I found a bug. How do I report it?

Please visit our Bug Reports page to report bugs. For feature requests and improvements, visit our Feature Requests page.

Getting Started

How do I add my first task?

  1. Tap the ”+” button in the Inbox
  2. Enter a task name and time estimate
  3. Tap “Add” to save the task
  4. Star the task to add it to your Today view

What’s the best way to estimate task duration?

Start with your gut feeling, then adjust based on experience. It’s okay to be wrong at first - you’ll get better at estimating over time. Set tracks your actual time spent if you use the timer feature.

Can I use Set for work and personal tasks?

Absolutely! Projects are a great way to separate different areas of your life. Create separate projects for work, personal goals, hobbies, etc.